- Strategy12 May 2026
The five IT support challenges every UK retailer is wrestling with
Tills going down isn't an IT problem, it's a trading problem. The challenges that make retail IT support genuinely different from anyone else's.
- Strategy4 May 2026
EPOS resilience: planning for the Saturday afternoon, not the Tuesday morning
Most EPOS faults are tolerable on a quiet Tuesday. The same fault on a Saturday afternoon in December is a different conversation. Design for the worst trading hour, not the average.
- Product21 April 2026
How Microsoft 365 quietly drifts into PCI scope
Even if you've outsourced payment processing, the way your team handles refunds, exceptions and customer data can pull Microsoft 365 into PCI scope without anyone noticing.
- Strategy10 April 2026
Joiner-leaver for retail: built for churn, not for a 9-to-5 head office
Retail hires and lets go faster than almost any other sector. Identity processes designed for a head office break the moment they meet a Black Friday hiring surge.
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